Early Childhood Educator in Airdrie, Alberta

WORK EXPERIENCE: Youth Worker August 2015 - July 2016, Youth Ministry Team, Newcastle, England U.K. Working in schools and youth centres, facilitating and coordinating teams and group of young people aging between 8 -19 years old. Planning and preparation of programmes that presented in schools and youth centres Works alongside international team, being responsible for team provision and delegating Provide in-house presentation of group work and training Being responsible for multimedia aspect of charity’s programme January 2015 - present, Technology Associate, Staples, Airdrie Achieving daily sales goals, responding to customers needs and resolving any of their concerns. Managing execution, working effectively and efficiently: Prioritizes effectively and focuses on appropriate details, so work gets done accurately Responsible for ensuring all operational policies and processes are followed. Stays current on new technologies, products and services March 2014 - September 2014, Front Desk Supervisor, Comfort Inn and Suites, Airdrie General ability to maintain an inventory of vacancies, reservations and room assignments, register arriving guests and assign rooms Verbal ability to answer inquiries regarding hotel services and registration by letter, telephone, fax, email and in person Supported in recruitment process through interview process. Managing reservations on a daily basis Provided training for newly hired front desk agent. August 2013 – March 2014, Front Desk Agent, Comfort Inn and Suites, Airdrie A keen interest in speaking with people to provide information and respond to guests' inquiries or complaints. Welcomes guest by greeting , welcoming and answering any questions, queries and responding to their requests. Establishes credit by verifying credit cards or obtaining cash. Provides concierge duties to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, business, shopping and travel. Experienced in operating computerized and manual systems to collect and verify guests’ accounts. Collecting revenue by entering services and charges, computing bills and obtaining payment. EDUCATION / CERTIFICATES / SEMINAR 2011 – 2...: FAR EASTERN UNIVERSITY BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT-Manila Philippines 2016 - Participant, World Youth Day 2016 (Krakow, Poland) 2016 - Specialist Youth Ministry One (Catholic Certificate in Religious Studies) 2014 - completed Complaint Handling Seminar & Sales & Service Training 2013 - Awardee, Top Outstanding Sophomore Students (Far Eastern University, Manila, Philippines) 2012 - Leadership and Social Entrepreneurship in Tourism Talk (Asia-Pacific Council on Hotel, Restaurant, and Institutional Education) 2012 – “OATHS” Opportunities in Asia-Pacific for Tourism and Hospitality Students Seminar