Dear Hiring Manager, Please accept my cover letter and accompanying resume as an application for employment within your organization. I firmly believe that a combination of my natural abilities, personality, and education experience make me an ideal candidate as my knowledge and skills will contribute greatly to your company and I will be a perfect fit. Through my employment experience I have built myself a background in managing and directing, through this experience I have acquired necessary tools that include but not limited to: • Experience with children in a school environment • Experience with children with AHDH, ADD, FAS, ODD, OCD, Anxiety, Sensory processing issues • Experience with children with Autism • Experience with children that have learning disabilities, speech language delays • Experience with Aggressive, Destructive, Disruptive behaviors • Recruiting, training, and coaching of new and current staff members • Establishing and implementing educational change and development • Planning and budgeting for daycare and charity events • Leading and executing workshops, meetings, and discussions for educational purposes • Providing high level professional support for the daycare center I am an individual who is accustomed to working in demanding environments that require efficiency, enthusiasm, and resourcefulness. I believe I possess the necessary skills that would enable me to quickly adapt to a new and challenging educational environment. I recognize that your company provides professional services by their subject matter experts and as a result require best-in-class management to support the company’s staff and educational environment. I am extremely excited to be considered as part of a professional organization that supports and cultivates its staff and children both in an advising role and mentoring role. I welcome the opportunity to discuss my application and the possibility of being employed at your organization. I am available for interview at any time, if you have any questions, please do not hesitate to contact me at: H: 587-472-... / C: 403-200-... or via e-mail at: [email protected] Thank you for your time and consideration, I eagerly look forward to hearing from you! Best Regards, Jessica Moss   PROFILE Ambitious, enthusiastic, passionate, cheerful, dedicated, results-orientated, and outgoing individual looking for an opportunity to contribute and benefit within a remarkable childcare company. Embodies leadership, knowledge, organization, and various skills as a well-rounded education and employee. Exceptional ability to handle administrative responsibilities and managerial responsibilities in a professional manner. HIGHLIGHTS OF QUALIFICATIONS • Proposals and Invoicing • Quality-Driven Communication • Enthusiastic & Motivated Team Player • Strong written and verbal communication and interpersonal skills • Computer and Data Entry • Excellent Organizational Skills, Attention to Detail and Time Management • Proficient in Microsoft Office • Accounts Payable/Receivables • Committed to customer service excellence • Leadership and Organizational Development • First Aid & CPR Certified • Accreditation • Licensing • Administration • Training • Therapeutic Crisis Intervention training • ADHD Training • Anxiety Training • Challenging Behavior Training • Autism Training EDUCATION Early Learning and Child Care Diploma --... Bow Valley College, Calgary, Alberta Early Learning and Child Care Certificate --... Bow Valley College, Calgary, Alberta High School Diploma --... Bishop McNally High School, Calgary, Alberta WORK EXPERIENCE Educational Assistant- Special Education September 2018 – Present Ethel M Johnston, Mount Royal School, Richmond School, Rideau Park School, Emily Follensbee School • Supporting children with toileting routines • Supporting children when eating • Support the children with dressing (putting on coat, boots, etc. • Can lift up to 50lbs with no problem • Have experience with Aggression toward others (hitting, biting) • Have experience with Destructive behaviour (throwing, breaking) • Have experience with Disruptive behaviour (crying, screaming) • Have experience with Unsafe behaviour (running, limited awareness of surroundings and personal safety) • Assist the children in their Development Mental Needs • Knowledge with children that have ADD, ADHD, FAS,ODD, OCD • Worked with children that had learning disabilities, speech delays • Worker with children with anxiety and sensory processing issues • Supervising and supporting with toileting routines • Supervising and supporting when eating • Supervising and supporting with dressing • Have experience with IPP and BSP • Taken my Therapeutic Crisis Invention Training thru the CBE Director Adventures Childcare (Ethel M Johnston School) August 2018 – Present • Opening and Closing the BAS program • Manage Staff and Child • Help write Procedures and Policies • Planned Staff Professional Development Courses • Program • Completed the Accreditation • Meet with Licensing and Health officers • Manage customer satisfaction through immediate conflict resolution resulting in strengthened client retention and loyalty • Training Staff Director Mount Royal Child Care Centre, Calgary, Alberta And Altadore Childcare Centre July 2016 – August 2018 • Provide high level of administration support and manage organizational policies and procedures • Responsible for accounts payable and receivables as well as proposals and invoicing • Wrote policies and procedures for accreditation • Responsible for organizing and leading Staff Meetings • Recruited, hired, and trained new staff • Led and planned multiple leadership workshops and discussions, prepared internal logistics, reported progress and results to the staff, dealt with feedback between parents and students • Developed educational policies and programs • Manage customer satisfaction through immediate conflict resolution resulting in strengthened client retention and loyalty • Communicate effectively, presenting and relaying information to parents/legal guardians and staff • Identify and implement ongoing efficiency and productivity gains • Organized community charity events • Transportation of children • Renewed Licenses Director Play Play Play Kindergarten, Before and After School Care, Calgary, Alberta April 2013 – July 2016 • Provide high level of administration support and manage organizational policies and procedures • Recruited, hired, and trained new staff • Led and planned multiple leadership workshops and discussions, prepared internal logistics, reported progress and results to the staff, dealt with feedback between parents and students • Drove children to and from school • Wrote policies and procedures for accreditation • Responsible for Accounts Payable and Receivables • Organized community fundraisers and outreach events Manager / Accreditation Consultant Calgary Child’s Play, Calgary, Alberta September 2014 – September 2015 • Managed before/after school program • Developed educational programs taking into consideration the interest of the children • Motivated to take on any new tasks and complete each task with comfort and results • Safety regulations were carried out carefully • Ensured customer satisfaction was our high priority and that their demands were met with highest quality Manager / Accreditation Consultant Cubs & Kittens Educational Daycare, Calgary, Alberta September 2014 – September 2015 • Assist upper management with maintenance of personnel records and provide support in filing documentation and tracking paperwork • Attend to questions and concerns with regarding company policies and procedures • Worked to better improve overall business output and results such as researching business development options and improving internal system processes • Facilitate meetings and thorough communication between the management, employees, clientele and departments to ensure consistency and efficiency • Organize and schedule staff shifts and daily educational routines • Managed seven rooms and ten staff • Responsible for approximately 75 children Educational Assistant Heartland Agency and Educational Services, Calgary, Alberta September 2012 – September 2013 • Assisted teachers with various logistical administrative duties such as e-mails, data entry, creating and maintaining master lists, and special projects • Assisted with students that have special needs • Practiced Reggio Emilia approach to child education • Worked alongside therapists • Act as a liaison with staff on matters pertaining to leadership development, including custom programming requests and individual questions or concerns. • Assisted Staff with various logistical administrative duties such as e-mails, data entry, creating and maintaining master lists, and special projects. CERTIFICATES • Standard First AID CPR • Fire Extinguisher & Fire Safety • Food Safety • Positive Space & Anti-Oppression • Early Learning in the Environment • The Impact of ADHD • Active Supervision • Backs and Burns: Applying Basic Ergonomics (Work Safe Alberta) • Getting a Safety Data Sheet • Occupational Health and Safety Staff • Position Hazard Assessments and Control • Therapeutic Crisis Intervention Training WORKSHOPS COMPLETED • Children’s Environmental Health • Licensing Regulations • Child Intervention Services Child Abuse Protocols Workshop • Building Relationship with Families • The Impact of ADHD on learning and Self-Regulation • Mindfulness of Stress Management and Emotional Regulation • Emergent Curriculum • Active Supervision • Ignite Your Passion • Supporting Social Emotional Competence in Infant and Young Children • Food Safety Training • Prevent it • Teaching Students to Drive Theirs Brains • Cultivating Curiosity in Your Classroom with Wendy Ostroff • Get in the Game: The Magic Circle of the Gamified Classroom • I’m SO Stressing Understanding and Managing Anxiety and Mental Health Issues • Effects of Trauma and Loss on the Developing Child Core Story of Brain Development • Child Development and Well-Bring • 5 Crucial Elements of Relationship Centered Leadership • How to Create Experiences With Young Children Rather than Planning Activities for them • Designing Gender Appropriate Experiences for Boys that Guide Positive Behavior • Bullying in ECE: What we need to know to make a difference • Juno House presents: Healthy Brains = Healthy Children • What the Research say about Documentation Systems & Outcome for Families, Teachers & Children • 4 Easy Steps that will Challenging Behavior in your Early Childhood Program, by Rachel Wagner, MSW • Using Delegation, Systems, & Automation in your Program to Stop Being an Overwhelmed ECE Administrator • The Full Enrollment Formula: 5 Easy steps to your “Forever” Wait list • Pathways to Nature-Based Play: There is one for you! • Lessening Challenging Behaviors: Teachers and Classrooms as Partners in Facilitating Pro- Social Development • 3-day Crisis Interventions Course- CBE • 2020 Ignite your PLAY Conference • Children Intervention Services Child Abuse Protocols REFERENCES References available upon request